As one of the reputed government registered trekking agencies in Nepal, to make an easy and trustworthy trip Mountain Treks Nepal have to keep some terms and conditions which helps us to make both sides clear in case of confusion and problems.
Become Our Business Partner
Mountain treks Nepal, one of the leading trekking/adventure companies in Nepal, is actively looking to form partnerships with trekking/expedition companies globally.
Nepal is known as one of the best destinations for trekking because of the Himalayas – the highest peak in the world – Mt. Everest lies in Nepal.
All trekking companies cannot have a presence in each country, and managing international trekkers in foreign countries is very difficult. If you are a trekking/expedition company, we can form a mutually beneficial relationship; we will arrange Nepal trips on your behalf, and you can arrange our trekkers in your country.
Lifetime Deposit
If the company has received advance payment for Nepal Trips, but the client cancels the trip seriously because the advance paid will be put on hold as a lifetime deposit and the client is free to use this advance in the future.
Please note if the trip has been cancelled for non-payment or violation of these Terms & Conditions your deposit will not be counted as a Lifetime Deposit. Only one Lifetime Deposit is issued per cancelled booking per person. If the value of the Lifetime Deposit is greater than the value of the new trip (per person) then the company will not refund or credit the difference. You can also transfer or regift your Lifetime Deposit to a friend or family to book a trip with us by notifying us
Trip Cancellation by Company
The company reserves the right to cancel any of your booked trips for justified reasons, mostly which are not in control of the company. The company reserves the right to cancel any guaranteed trip for client safety concerns before the departure date for reasons beyond our control (example – natural disaster, flight cancellation, consequences of strikes, industrial action, wars, sickness, quarantine, government intervention, weather conditions, or another untoward occurrence). In such an event, Discovery World Trekking provides a refund of only 50% of the trip booking price, as the company would have already paid third parties for transportation, accommodation, and other fees.
Please be advised that your significant alterations or changes exclude a change of airline carrier, flight time tables, or itineraries provided that the departure and arrival dates remain unchanged. Similarly, changes are allowed for cabin category or hotel accommodation provided they are of the same category.
The company is not liable for any accidental expenses, losses, or consequences of losses incurred due to any reason including visa problems, vaccinations, non-refundable flights or train tickets, non-refundable car parking or other fees, loss of earnings, etc., that may arise from trip bookings.
Privacy
The documents that you provide for the trip will be safely kept by Trekking Planner Pvt. Ltd. We will ask for some important and necessary documents from you for legal use and to fulfill government laws only. We assure you that we will not disclose any of your documents for any other purpose. Your privacy matters. Your documents will be safe with us.
Children Policy
A legal guardian must accompany all travelers under the age of sixteen. Please take note that no unaccompanied minors under 16 years of age are accepted. And in the case of minors, all personal gear accompanied by them is the sole responsibility of their respectable guardian.
Children under 7 years would be eligible for 50 percent of cost and would be provided a 50 percent discount while the children above 8 years would be eligible for the full cost.
Payments
We accept payments for your booking with Mountain Treks Nepal through an online payment system, bank transfer or in person at our office. A [_] percent deposit is required upon reservation to secure your booking. The balance should be paid [_] before the trip date is due. It is important to note that every booking has a policy that if you are unable to make the payments on time then the booking is canceled. All payments should be made in NPR [Nepalese currency], and all related transaction costs are the client’s responsibility.
Trip and Booking Contract
Once you book with Mountain Treks Nepal, we are therefore entering into a contractual agreement between us. This contract begins when we confirm your reservation either in writing or through an email. All bookings made are on the following Terms and Conditions. You are required to input your real personal data as well as any other necessary travel related documents. In the event of such occurrences, we retain the discretion to cancel/amend trips as a result of natural and unavoidable circumstances including but not limited to natural disasters, political instability and other circumstances beyond the company’s control- force majeure. In such circumstances, we will present other options or a refund in accordance with our cancellation policy.
Use of Photos and Videos
While you are undertaking the trip with Mountain Treks Nepal, we may take some pictures and videos for publicity. As much as you accompany us on our trips, you agree to allow us to use such images in our website, social media, and brochures, among others. If you do not wish to be featured in the above mentioned materials, kindly let us know in writing before the commencement of the trip. We will honor any request concerning the use of your image and personal information.
LAST MINUTES BOOKING
Mountain treks Nepal also accepts last minute booking without any extra cost for the convenience of the trekkers, we can manage everything shortly even in peak season.
PAYMENT SYSTEM
For the Nepal trip 30 days advance deposit is mandatory for the booking confirmation, but for the Bhutan and Tibet Trip all charges should be paid at least 3 weeks before departure the trip.
A. Online payment using your credit card
For all activities like trekking, tours, mountain flights, helicopter tours, and other services, you can pay online with a highly secure level of SSL. You can send 30 percent of the total cost to make a booking, and for confirmation of the trip and the rest of the amount, you can pay in cash upon arrival.
You can use our online payment link for related packages and services on our site, www.mountaintreksnepal.com. Just an easy, safe, and instant online payment method for all your Nepal trips.
OR
We will send you the personalized payment link from our official email address:
B. Payment via bank wire or SWIFT transfer
Account Type: Foreign Currency (USD)
Account Name: Mountain Treks Nepal Pvt. Ltd.
Account No.: 13201100000703
Name of the Bank: Nepal Investment Mega Bank Limited
Swift Code: NIBLNPKT
Post Code: 44600
Address/Street: Thamel, Kathmandu
Contact number:
Mobile: +9779849715753
Telephone: +977 14547611
Note: If you want to pay via bank wire or Swift transfer, you have to pay the extra bank charge; however, we will settle the final credited amount.
C. Payment via MoneyGram, Western Union, or their remittances
If you choose Money Gram, Western Union, or remittances for the payment method, please transfer money to the following receiver in Nepal: MoneyGram is cheaper and easier.
First name: Bharat
Last name: Simkhada
Address: Gorkha, Nepal
City: Gorkha
Country: Nepal
CONFORMATION OF THE TRIP
After receiving the advance amount and the necessary documents will send you the confirmation with the itinerary.
REFUND POLICY
If incase of your problems, if you want to cancel the trip, the cancellation charge will be applicable. In case of cancellation of the trip (Tibet, Bhutan and India) the following points are applicable.
Moreover in case of early return from the trip because of unforeseen causes or weakness of the clients payments will not be refunded.
TIBET /BHUTAN / INDIA
| More than 60 days | 50 percent of trip cost |
| 3 weeks | 70 percent of trip cost |
| 2 weeks | 80 percent of trip cost |
| Less than one week | 100 percent of trip cost |
Nepal (Mountaineering)
| More than 60 days | 40 percent of trip cost |
| 3 weeks | 60 percent of trip cost |
| 2 weeks | 50 percent of trip cost |
| Less than one week | 100 percent of trip cost |
Others Trip
| More than 2 weeks | 30 percent of the trip cost |
| 8 to 15 days | 50 percent of the trip cost |
| One week or less | 100 percent of the trip cost |
INSURANCE
Travel insurance is mandatory for all the trekkers which make the clients comfortable in case of altitude sickness and accidents. Travel insurance helps the clients to be safe from the expensive air evacuation and treatment in emergency.
Baggage/Porter Policy
Nepal government and Tourism board has implemented some rules and regulations regarding Baggage and porter, for your kind information it is given below:
- During trekking it’s compulsory to hire 1 porter for 2 trekkers.
- 1 porter can carry around 20kg
- In domestic flights you are allowed to carry 15kg.
- During your trekking if you want to keep your luggage in Kathmandu or in Pokhara you can store it in Hotel free of cost.
- The Duffel bag provided by the agency should return to the agency after completion of the trip.
EQUIPMENTS/DOCUMENTS FOR TREKKING
Before the departure for your trip you have to make ready all the necessary equipment’s (legal documents, itinerary, first aid, foods and clothes )if you are not carrying from your own country it’s possible to buy in THAMEL Kathmandu .
Valid passport should be carried with you during the trip.
4 copies of pp. size photographs are better to carry, which makes it easier to permit an extension of entrance in UNESCO world heritage sites.
Updating of Terms and Conditions
The Company reserves the right to update and amend these Terms at any time. It is the customer’s responsibility to monitor such changes. You can view the current version of the Terms on the website. www.mountaintreksnepal.com and shall be the term referred to in any dispute.